Position Title: Accounts Receivable Specialist/Collector
Basic Function (Summary):
Responsible for Collection Calls for Customers
Responsible for determining if accounts should be placed on hold and/or released from hold including Sales Representatives/Managers notification.
Responsible for maintaining and monitoring accounts
Responsible for running summary aging, reviewing on a continuous basis including collection of all outstanding receivables.
Review each account to determine if orders should be held.
Responsible for following up when payment is received and releasing account from Credit hold.
Responsible for sending out monthly statements to customers who request we do so.
Collector works with Customer Service to help resolve issues with customers.
Collector works with the Shipping Department to ascertain Proof of Deliveries.
Collector works with Sales Manager and Sales Representatives to ascertain more contact information when unable to reach them by phone.
Responsible for advising Sales Representatives via email that their customer is on credit hold and an explanation as to why.
Process credit memo when needed
Assist with check depositing process when needed and special projects assigned from time to time.
C. Job Requirements:
1. 2- years experience of relevant AR/Collection function
2. Intermediate Excel Skills
3. High-Level of customer service
4. Past paced work environment experiences